App
Pinnacle rolled out a major app update on January 28, 2026, that makes claiming promos, moving money, and playing top slots noticeably smoother. The refreshed interface centers on speed and convenience, with clearer in-app bonus prompts, a streamlined casino wallet, and live chat built into the mobile experience. If you follow Pinnacle, the app now makes it easier to get into the action quickly and keep tabs on your bonus progress.
Faster payouts and smarter in-state play
The update pushes payments and geolocation front and center. You’ll find:
- In-app geolocation tools to confirm you’re playing within licensed regions.
- Faster withdrawal processing, with many supported withdrawals completed in under 24 hours, depending on the payment method and verification status.
- Built-in customer support via chat, a searchable FAQ, and direct email at customerservice@pinnacle.com for anything the app can’t resolve.
These changes are meant to reduce friction from deposit to withdrawal, while keeping account security and state compliance intact.
App-exclusive and mobile-friendly bonuses
Pinnacle is promoting several mobile-friendly welcome offers through the app. Key details you should know:
- New Player Free Spins (tiered): Bet within the first 24 hours to qualify for up to 200 free spins. Tiers run from 10 spins for $25–$49 of bets, up to 200 spins for $500+. Spins are valid for 7 days, carry a 35x wagering requirement on winnings, and are credited automatically within 48 hours after the 24-hour qualification window. Codes seen in market promos include “PINNBET” and “BETMAX,” though offers may also be applied automatically.
- Live Casino Match: Use code “GETMAX” when transferring funds to the casino wallet for a 100% match up to $25. Minimum transfer is $50, with a 40x wagering requirement on the combined amount. This one requires manual opt-in in the app.
- Existing site offers still accessible: a 20 free-spin Book of Dead package (deposit $20, 35x), and a $25 casino chip for players who deposit $50 and place five bets (40x). Terms apply, and some bonuses are “sticky” — bonus funds and any related winnings may be locked until wagering is satisfied.
Always check the in-app terms and conditions. Wagering contributions are game-dependent (slots usually count 100%, table games often 10–20%), and withdrawing real funds before meeting rollover requirements can void bonus balances.
Mobile game lineup: French Twist and Congo Cash on the go
The app now showcases an expanded slot lobby with top providers like Pragmatic Play, Booming Games, Play’n GO, Relax Gaming, Evoplay, Hacksaw Gaming, and more. Two titles highlighted in this release:
- French Twist Slots (Booming Games): A 5-reel, 10-payline video slot with a French food-and-culture theme, flexible coin sizes, a 10 free-spin feature, and a "Double or Nothing" bonus that boosts payout potential on the mobile screen. It’s a good fit for low- to mid-stakes players who want regular bonus play and familiar symbols like croissants, wine and cheese, and the Eiffel Tower.
- Congo Cash Slots (Pragmatic Play): A high-payline, 5-reel slot with 432 ways to win, multiple bonus mechanics like Free Games and the Jewel Board, and room for larger max bets for players chasing big hits. The app handles the wide payline layout smoothly, keeping spins responsive on phones and tablets.
Beyond slots, the app supports live dealer tables and classic table games, so you can move between slots and live tables without switching platforms.
Payments, currencies, and security
Pinnacle’s app supports a wide range of deposit and withdrawal methods to suit mobile play. Notable options include Visa, MasterCard, Bitcoin (BTC), Tether (USDT), Litecoin (LTC), Neteller, Skrill, Trustly, Interac, AstroPay Card, PaySafeCard, and regional methods like OXXO and Neosurf. Multiple currencies are supported, including USD, CAD, EUR, GBP, BRL, COP, and NZD.
The app emphasizes secure transfers and fast processing. Remember that bonus eligibility and withdrawal speed can vary by method and verification status, and some promotions exclude specific regions (Ontario is commonly excluded from certain offers).
How to Claim and Track Bonuses in the Pinnacle App
- Step 1: Create and Verify AccountCreate and verify your account in the app, and deposit at least the minimum required ($25 for spins tiers, $50 for some live offers).
- Step 2: Qualify for Tiered Free SpinsPlace qualifying bets within the first 24 hours of registration; qualifying spins are credited automatically within 48 hours after the window closes.
- Step 3: Activate Live Casino MatchTransfer funds to the casino wallet and enter “GETMAX” if the promotion requires a code.
- Step 4: Track ProgressTrack bonus progress in the wallet tab, and use the in-app support channel for questions.
Note the common small-print items: spins typically expire after 7 days, free-spin winnings are subject to a 35x wagering requirement, live match offers often carry a 40x requirement, and some promotions apply “sticky” bonus balances. Pinnacle generally follows a “no limits” approach to cashouts, but individual promotions can impose restrictions or forfeit rules if you withdraw before meeting wagering conditions.
Pinnacle’s app update tightens the loop between signing up, claiming an offer, and getting back to play. If you value fast payouts, in-app support, and easy bonus management, it’s worth installing and reviewing the full terms inside the app before you commit funds.